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Refund policy

The website www.atithibooks.com is owned by ATITHI MEDICAL BOOKS PRIVATE LIMITED
Please consider the Following steps:

  • Refund in Bank Account : Amount will be refunded after deduction of 5%+ GST (Two Way Payment Gateway Charge) in your same account which you have used.
  • PGMEE BOOKS ARE NOT RETURNABLE
  • The amount that will be refunded will depend on whether you have cancelled the order fully or partially.
  • Although it may vary from bank to bank, the refund process usually takes from 3 days to 21 days before theamount reflects in your account.
  • Please note that atithibooks.com has no control over the bank process and does not bear any responsibility for the same.
  • If transaction fails and the amount is debited from your account, the amount will automatically be refunded to you as per the payment gateway and bank policies.
  • Books that are purchased online from atithibooks.com can be refunded subject to certain conditions.
  • We do not replace or exchange the books.
  • Only Defective books can be replaced within 10 days of the Delivery.
  • Items can be returned if they are in the original condition. 
  • A request for return has to be submitted within 10 days of dispatch of the items.

10 Days Replacement Policy : Validity : 10 days from delivery

Covers : Damaged, Defective, Item not as described

Type Accepted : Replacement

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.